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10 Different Car Dealership Jobs and What They Do

Not everyone employed at an automotive dealership is a salesperson.

Arnold Puidokas

Arnold Puidokas, Author

Link to author profileOctober 14, 2023

Not everyone employed at an automotive dealership is a salesperson. These establishments function like well-coordinated mechanisms, comprising a diverse array of roles and responsibilities that harmonize to ensure seamless operations. In this article, we'll delve into 10 distinct car dealership positions and how they collaborate to offer a wide range of services to customers.

1. Sales Manager: At the helm of the ship stands the sales manager, serving as the team's leader. They establish and oversee sales quotas, recruit new team members, and work closely with the dealership owner to guarantee the dealership's prosperity.

2. Finance Manager: Finance managers are entrusted with the financial aspects of a sale, which include promoting additional products and services. They expertly guide customers through the paperwork process, presenting options such as insurance, rust-proofing, and various accessories.

3. Customer Service Representative: These professionals ensure customers' positive experiences by aiding with appointments, addressing inquiries, and managing sales-related paperwork. Often, they are the welcoming presence that greets customers upon their arrival at the dealership. If you're interested in diving deeper into this role, have a look at our comprehensive guide on the Automotive Customer Service Representative Job Description.

4. Car Detailer: Car detailers are the custodians of vehicle aesthetics. They meticulously clean vehicles before and after a sale, preserving the products' impeccable appearances.

Lot Manager: Lot managers are responsible for the systematic arrangement of vehicles on the dealership's premises, ensuring proper placement and upkeep. Their attention to detail significantly influences the dealership's professional image. For insights into related roles in the automotive sector, check out this detailed guide on Fleet Managers.

6. Property Maintenance: Property maintenance staff is in charge of the dealership's external appearance, encompassing tasks such as snow removal, lawn care, and structural maintenance. This commitment ensures a favorable first impression for customers.

7. HR Consultant: Human Resources consultants oversee employee-related functions, encompassing payroll, training, orientation, and addressing staff concerns. They also contribute to nurturing a positive company culture and employee engagement.

8. Service Technicians: Service technicians, commonly found in Parts & Service Departments, specialize in vehicle repair and maintenance. They collaborate with appointment schedulers, shuttle drivers, and departmental managers. For a detailed look into their day-to-day responsibilities and the skills required, check out our Auto Technician Job Description.

9. Parts Technicians: In dealerships equipped with Parts Departments, parts technicians assist customers with parts sales and orders. They work in close partnership with the Service Department to ensure the availability of the correct replacement parts. For individuals interested in diving deeper into roles that revolve around automotive parts, exploring the comprehensive guide on the Automotive Parts Manager Job Description can provide valuable insights.

10. Salespeople: Front and center in the showroom, salespeople bear the responsibility of selling vehicles. Their role demands comprehensive product knowledge, affability, and the effective use of communication to guide customers through the purchase process.

Car dealership roles exemplify a cooperative endeavor aimed at supporting one another to achieve the mutual objective of securing sales and revenue. Each position within the dealership contributes to the overall triumph of the business, making the automotive industry an exciting and gratifying field.

If you seek further information regarding these car dealership jobs, aspire to enhance your skills, or wish to explore opportunities within the automotive realm, we recommend investigating training programs and job listings on alldealershipjobs.com. This specialized platform offers invaluable resources to help you excel in your chosen position and uncover promising career prospects within the realm of automotive dealerships. For those just starting their journey in car sales, check out A Beginner’s Journey: Steps to Become a Car Salesman for a comprehensive guide on entering the field. Additionally, exploring the Pros and Cons of Being a Car Salesman can provide a balanced perspective and further insights into the profession.

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